Tire BAY Supervisor Full Time
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235
clubs and eight distribution centersBJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selvesTogether, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homesThe Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by locationJob SummaryResponsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and proceduresLeadership:
Know their business/business acumen.
Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
Lead through change.
Model leadership competencies to build credibility and act as a champion for business growth.
Communicate effectivelyProvide the information teams require to be successfulBuild high performing teams by creating a culture of collaboration.
Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagementDeliver resultsExecute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountabilityTeam Members:
Teach, coach and lead through the club level training process.
Support team member engagement within all areas of responsibility to enable the application of policies, procedures and complianceDrive a culture of development, strategic thinking and acting, ethical decision making and engagement.
Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment and experience for the team membersEmbrace inclusion and diversity, by working together with collaboration and respectAcknowledge team member success, work as a team to achieve goals, identify and retain top talentMembers:
Guarantee service excellence through all points of contact.
Set service standard expectations for all team members.
Provide team support and empowerment to resolve every member concernEnsure a safe and positive environment and experience for the membersDaily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards:
Lead teams to deliver GOLD club standards dailyDefine and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and out Know Your Business:
Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targetsMajor Tasks, Responsibilities, and Key AccountabilitiesSupervises tire bay team membersEnsures tire bay team members work in a safe environment and are following all tire bay policies and proceduresEnsures proper scheduling and staffing within areas of responsibilityResponsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tiresInstalls, sells, and repairs tiresResponsible for properly disposing of tires and ensuring propane tanks are filled per club policyMaintains and orders tire installation equipmentResponsible for the safe and proper operation of tire bay equipmentMaintains a clean and professional tire bay and waiting areaMerchandise tire displays and automotive productsEnsures that knowledgeable service is provided to members at the tire deskCoordinates with Home Office regarding member tire needs as neededMaintains an accurate and complete supply inventoryUnderstands and appropriately utilizes available special-order tire programsResponsible for monitoring tire bay sales transactions and handling cash transactions when applicableComplies with safety and cleanliness standardsManages tire bay audits, and checklistsResponsible for overseeing tire bay records retention policies and proceduresResponsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team membersReference PlayerLync to follow up on all additional trainings required for tire bay team membersBuild working relationships with tire bay membersMotivate and empower each team member to see their own potential and to grow within the companyComplete and administer performance appraisals with each tire bay team memberProvide clear, constructive communicationMaintains all club policies and proceduresPerforms other duties as assigned, including working in other departments as neededRegular, predictable, full attendance is an essential function of this jobQualificationsAt least 18 years of ageHigh School diploma and/or college degree preferredValid driver's license and ability to drive automatic and manual transmission vehicles requiredStrong interpersonal skills, organizational skills and attention to detail required.
Basic computer skills requiredKnowledge of tires, batteries, propane tanks, and tire bay equipment requiredPrior tire installation and sales experience preferred; Level 400 certified technician preferredMust pass Michelin training levels one through four within three months of hireAbility to lift over 30 pounds with assistanceDemonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating resultsStrong interpersonal skills, organizational skills and attention to detail requiredEnvironmental Job ConditionsExposure to both indoor and outdoor temperatures and weather conditionsMost of the time is spent standing and moving about continuously on hard surfacesFrequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
Frequently requires lifting objects up to 30 poundsMay require lifting and moving heavy and/or awkward objects more than 30 pounds with assistanceUsually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heardThere may be occasional exposure to company approved chemicals and cleaning agents, and strong smells.
Recommended Skills Attention To Detail Auditing Automotive Industry Batteries Coaching And Mentoring Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
clubs and eight distribution centersBJ's Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selvesTogether, we're committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homesThe Benefits of working at BJ'so BJ's pays weeklyo Generous time off programs to support busy lifestyles o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Dutyo Benefit plans for your changing needs o Three medical plans , Health Reimbursement Account (HRA), Health Savings Account (HSA), two dental plans, flexible spending eligibility requirements vary by position medical plans vary by locationJob SummaryResponsible for managing tire bay operations at the club level, managing tire sales, ensuring proper installation and repairs of tires, supervising tire bay team members, and maintaining tire bay and policies and proceduresLeadership:
Know their business/business acumen.
Exhibit strategic thinking and sound decision-making thorough knowledge and utilization of business data.
Lead through change.
Model leadership competencies to build credibility and act as a champion for business growth.
Communicate effectivelyProvide the information teams require to be successfulBuild high performing teams by creating a culture of collaboration.
Provide honest and timely direction, follow up and feedback that will drive business results and support team member engagementDeliver resultsExecute business expectations within expected timeframes by setting clear expectations, utilizing follow up and accountabilityTeam Members:
Teach, coach and lead through the club level training process.
Support team member engagement within all areas of responsibility to enable the application of policies, procedures and complianceDrive a culture of development, strategic thinking and acting, ethical decision making and engagement.
Lead with the team member and member in mind to address all concerns and to escalate any concerns, as appropriate.
Ensure a safe and positive environment and experience for the team membersEmbrace inclusion and diversity, by working together with collaboration and respectAcknowledge team member success, work as a team to achieve goals, identify and retain top talentMembers:
Guarantee service excellence through all points of contact.
Set service standard expectations for all team members.
Provide team support and empowerment to resolve every member concernEnsure a safe and positive environment and experience for the membersDaily commitment to GOLD Member StandardsGreet, Anticipate, Appreciate (GAA)Fast, Friendly Full, Fresh, CleanClub Standards:
Lead teams to deliver GOLD club standards dailyDefine and model GOLD- Grand opening look dailyAll items stocked and promotional plans executedMaintain visible accurate signageClean and organized, inside and out Know Your Business:
Acquire a deep knowledge of key metrics and reporting for total club and department performanceDrive performance and profitability by using reporting to identify trends and areas of opportunityHave the foresight to see a breakdown in process and correct it before it negatively impacts club performance metricsCommunicate a simple message to your team on the connection between consistent operational performance and achieving club financial targetsMajor Tasks, Responsibilities, and Key AccountabilitiesSupervises tire bay team membersEnsures tire bay team members work in a safe environment and are following all tire bay policies and proceduresEnsures proper scheduling and staffing within areas of responsibilityResponsible for the proper installation of tires, including mounting, dismounting, rotating, and balancing tiresInstalls, sells, and repairs tiresResponsible for properly disposing of tires and ensuring propane tanks are filled per club policyMaintains and orders tire installation equipmentResponsible for the safe and proper operation of tire bay equipmentMaintains a clean and professional tire bay and waiting areaMerchandise tire displays and automotive productsEnsures that knowledgeable service is provided to members at the tire deskCoordinates with Home Office regarding member tire needs as neededMaintains an accurate and complete supply inventoryUnderstands and appropriately utilizes available special-order tire programsResponsible for monitoring tire bay sales transactions and handling cash transactions when applicableComplies with safety and cleanliness standardsManages tire bay audits, and checklistsResponsible for overseeing tire bay records retention policies and proceduresResponsible for ensuring all TIA Certifications, Titan Certifications are completed timely and on file for all tire bay team membersReference PlayerLync to follow up on all additional trainings required for tire bay team membersBuild working relationships with tire bay membersMotivate and empower each team member to see their own potential and to grow within the companyComplete and administer performance appraisals with each tire bay team memberProvide clear, constructive communicationMaintains all club policies and proceduresPerforms other duties as assigned, including working in other departments as neededRegular, predictable, full attendance is an essential function of this jobQualificationsAt least 18 years of ageHigh School diploma and/or college degree preferredValid driver's license and ability to drive automatic and manual transmission vehicles requiredStrong interpersonal skills, organizational skills and attention to detail required.
Basic computer skills requiredKnowledge of tires, batteries, propane tanks, and tire bay equipment requiredPrior tire installation and sales experience preferred; Level 400 certified technician preferredMust pass Michelin training levels one through four within three months of hireAbility to lift over 30 pounds with assistanceDemonstrates leadership capabilities, including managing/supervising cross-functional teams, training team members, and driving and communicating resultsStrong interpersonal skills, organizational skills and attention to detail requiredEnvironmental Job ConditionsExposure to both indoor and outdoor temperatures and weather conditionsMost of the time is spent standing and moving about continuously on hard surfacesFrequent need to bend, climb, crawl, kneel, push, pull, reach, move side to side, stoop, and climb ladders/step stools.
Frequently requires lifting objects up to 30 poundsMay require lifting and moving heavy and/or awkward objects more than 30 pounds with assistanceUsually perform job surrounded by moving cars, machinery and/or loud equipment that may require shouting in order to be heardThere may be occasional exposure to company approved chemicals and cleaning agents, and strong smells.
Recommended Skills Attention To Detail Auditing Automotive Industry Batteries Coaching And Mentoring Commercial Awareness Estimated Salary: $20 to $28 per hour based on qualifications.
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