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Customer Service Representative

US Tech Solutions is seeking a Customer Service Representative" for a 06 Months Contract position with a client in Byfield, MA. 



Responsibilities:             



  • Receive and place telephone calls.

  • Perform data entry and use software programs.

  • Maintain solid customer relationships by handling their questions and concerns with speed and professionalism.

  • Must document all calls and evaluate each account to determine if further research is necessary.

  • Responsible for providing world-class service to our customers in an accurate, efficient, and professional manner.



Requirements



  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

  • Requires close attention to accuracy, performs independently, subject to practices and procedures.



Work Schedule: -


The Schedules are going to be first come, first serve (MUST BE FLEXIBLE AND ABLE TO WORK SATURDAYS AND EVENINGS) 



  • Mon – Fri 8AM-9PM EST 

  • Sat 9AM-6PM 

  • Sun 10AM – 4PM 



If you have the described qualifications and are interested in this exciting opportunity, apply today!


Benefits of Working with US Tech Solutions: 
As a US Tech Solutions consultant, we are proud to offer access to the following benefits:



  • Medical and dental insurance

  • Bi-weekly payroll

  • 401k plan

  • Account and Delivery Manager for client support

  • Successful re-marketing program

  • Referral program with the opportunity to earn additional income



About US Tech Solutions: 
Your talent, our opportunities - This is the premise behind US Tech Solutions.


You have the skill we have the opportunity. As a team, we work passionately for you to get the right career opportunity across industry verticals and functions. For past sixteen years, leading Global


Companies and Fortune 500 come to us to get the right talent. Whether you want to work as full-time, contractor or part-time, technical or non-technical our talent consultants will connect with the right career opportunity globally.


Connect with our talent team today.


USTECH was founded in 2000 by Manoj Agarwal. Today, we are a global firm offering talent solutions to 150 customers including 20% of Fortune 500 across Financial Services, Healthcare, Life Sciences, Aerospace, Energy, Retail, Telecom, Technology, Manufacturing, and Engineering. We are headquartered in New Jersey with 40 global locations across the USA, Canada, Europe, and India. Deloitte has recognized USTECH as one of the fastest growing private businesses for the past five consecutive years and INC 500 for the past three. We have also been rated “The Top Business in the US" by Diversity Business since 2011. To learn more about how US Tech Solutions visit our website: www.ustechsolutions.com.


“US Tech is an Equal Opportunity Employer" and “US Citizens & all other parties authorized to work in the US are encouraged to apply."



Thank you for your time.


Prachi Chaudhary


US Tech Solutions


Tel: 412.385.4122


Email: Click Here to Email Your Resum?


URL: www.ustechsolutions.com



Requirements



  • Required to meet productivity standards as set forth by the management team; and identify and report trends in call drivers to management.

  • Requires close attention to accuracy, performs independently, subject to practices and procedures.



Work Schedule: -


The Schedules are going to be first come, first serve (MUST BE FLEXIBLE AND ABLE TO WORK SATURDAYS AND EVENINGS) 



  • Mon – Fri 8AM-9PM EST 

  • Sat 9AM-6PM 

  • Sun 10AM – 4PM 



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